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FAQ Customers
1. I would like to purchase a “LAVEZZINI” vacuum packing machine, who should I contact?
The reason of our success is the widespread presence of qualified LAVEZZINI resellers in Italy and abroad…
Please send us an email or a fax with all your data and we’ll suggest you the nearest one in your area by which you might take a free look to our machines.
2. I’m the owner of one LAVEZZINI vacuum packing machine and I need its user’s guide, to whom should I ask to have it?
As producers, we always keep a copy of any document you might need…
We always keep a copy of every single user’s guide in our database, for both our current production and for older models too (Please email us at ).
3. My vacuum packing machine needs technical assistance, who can I contact?
Who sells our products, perfectly knows them…
In case you need any technical support, you should ask first the LAVEZZINI point which sold you the item. Should you have any difficulties in getting in touch with this reseller, please contact our company, providing us the serial number of your machine, and we will be extremely glad to give you the necessary information to contact the LAVEZZINI reseller who made the sale.
4. I’m the owner of one LAVEZZINI vacuum packing machine, where can I find its spare parts?
Customer after sale servicing is a fundamental feature of our activity…
Every Lavezzini point can provide you the necessary spare parts for your machines. If you had any difficulties in tracing it, we’ll be extremely glad to help you contact the nearest one.